Thank you for choosing DAKINSOUL! We are committed to providing you with an exceptional shopping experience, and part of that commitment involves ensuring timely and reliable shipping and delivery of your orders. Please take a moment to review our shipping and delivery policies outlined below.
1. Processing Time
Orders are typically processed within 3 -5 business days from the date of purchase. During peak seasons or promotional periods, processing times may vary. We appreciate your patience and understanding.
2. Shipping Methods
We offer several shipping options to accommodate your needs. The available methods and estimated delivery times will be presented to you during the checkout process. Please note that delivery times are estimates and may be subject to change based on external factors.
3. Domestic and International Shipping
a. Domestic Shipping: We ship to addresses within India using reputable courier services. Domestic shipping times vary based on your location and the selected shipping method.
b. International Shipping: DAKINSOUL welcomes international customers! International shipping times may vary due to customs procedures and local postal services. Please be aware of any customs duties or taxes applicable to your country, as these are the responsibility of the customer.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. Please use this information to monitor the progress of your shipment.
5. Shipping Costs
Shipping costs are calculated based on the selected shipping method, the weight of the package, and the destination. The total shipping cost will be displayed during the checkout process for your review before finalizing your purchase.
6. Delayed or Lost Shipments
While we strive to ensure timely delivery, external factors such as weather conditions, customs clearance, or unforeseen circumstances may cause delays. If you encounter any issues with the delivery of your order, please contact our customer support team at [support@dakinsoul.com] for assistance.
7. Change of Shipping Address
To ensure a smooth delivery process, please double-check and provide accurate shipping information during checkout. If you need to make changes to the shipping address after placing your order, please contact our customer support team promptly.
8. Delivery Confirmation
Delivery is considered complete once the carrier confirms the successful delivery of your package. We recommend checking the delivered items against your order confirmation to ensure accuracy.
If you have any questions or concerns regarding shipping and delivery, feel free to reach out to our customer support team at [support@dakinsoul.com]. We appreciate your trust in DAKINSOUL, and we are here to make your shopping experience enjoyable.
Thank you for choosing DAKINSOUL!
Last Updated: 20/12/2023
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